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All devices in one solution
Evaluation of all device information
Printer, MFP & Scanner
All manufacturers united in one solution
Take control
With Mercury MPS, you manage your entire portfolio cross-vendor within one solution and make fleet management a breeze.You specify the scope: from pure device monitoring with alarm messages to automated supply of consumables.
Mercury MPS is the right choice for businesses with one printer to large installations with several thousand devices.
Highlights
Multi-vendor solution
Unified system for monitoring, administration and management of any printing and multifunctional systems.
Standard & Private MIBs
SNMP Walker & Private MIB analysis can be used to evaluate all printer models across all manufacturers.
Interfaces
Advanced interfaces for programming and data exchange with other systems such as ERP or asset management.
Service Info MFP App
Display notifications of order status, shipping information, and technician calls on button press directly on the MFP.
MPS Smartphone App
Device detection and monitoring via smartphone app. Perfect for environments with few devices or without MS Windows systems.
Document scanner integration
The capture and evaluation of information from document scanners is also integrated.
USB printer integration
EpsonNet Interface support for EPSON ESC/P and HP SDS 2.0 - for printers connected via USB cable.
Statistics module
Overview and evaluation of all alarm messages of the printing systems of one or more customers, sorted by various criteria.
Coverage ratio monitoring
Reports on the coverage level warn when it is exceeded and provide the daily or historical values for individual devices and freely definable groups of customers, devices or contracts.
At a glance
The dashboard - your freely configurable start page - shows you the most important information about your devices, servers and clients at first glance. You can position the widgets as you like and add them as needed.
Vendor Platforms Integration
Mercury MPS is certified for both HP SDS 2.0 and Kyocera KFS. Both solutions have been fully integrated with all functions.
We are in talks with other manufacturers for the integration of their solutions.
SAAS - Hosted in Germany
We offer a hosting service in our own data center at our locations in Germany. Operation on your own servers or directly at the customer's site is also possible.
The "Software Hosted in Germany" seal of approval awarded to us by the Bundesverband IT-Mittelstand stands for security and trust in German law.
Partnership & Safety Certification
Mercury MPS has been confirmed by atruvia AG (formerly Fiducia & GAD IT AG) as harmless with regard to security guidelines.
The group of companies is an IT service provider for Volksbanken and Raiffeisenbanken as well as for other companies and central institutions of the cooperative financial group and has been using the Mercury MPS solution for many years.
Data acquisition per Smartphone App
For environments with only a few devices, the installation of an acquisition client in the network is usually not worthwhile. We have specially developed a smartphone app as an alternative for recording fill and meter readings.
Real capture client as an app
The app collects the data from your printers on the network and transmits it securely to the MPS server.
Automatic and manual search
Even without IT knowledge, the automatic search quickly finds the printers in your network. In addition, an advanced search function is also available.
Optimized view
On the smartphone you get an optimized view of the printer information. All device info can be called up and evaluated in the browser.
Service info as display message
Additional service for your customers and transparent ordering channels are provided by the service information that can be displayed directly on the MFP's screen.
Live order information
Has a new toner already been ordered or delivered? With just one click you have all the information on the display of the respective device 24/7.
Announcement of technician calls*
Advance information on scheduled technician calls - *In preparation
Secure communication
The Service Info App communicates securely and encrypted with the MPS server via a "REST-API" with OAuth 2.0 security. Networks do not have to be opened separately for this purpose.
Interface to ERP systems
Mercury MPS has REST and XML/RPC interfaces through which data can be exchanged with other programs.Leading manufacturers already offer a ready connection to their ERP solutions:
A few things that customers often ask us
For Managed Print Services in Linux and MacOS environments, we offer our MPS Smartphone App, which transfers the identical data to the server for evaluation.
- via direct TCP/IP XML-RPC transmission
- via e-mail transmission
- via TCP/IP http or https transmission
The MPS Smartphone App communicates encrypted via a REST API with OAuth 2.0 certification with the servers in the docuFORM data center.
Alternatively, you can run the hosting on your own servers.
