Managed Print Services
intelligent|secure|vendor-independent
by docuFORM.
OTT Forecasting · Order Bundling · Unidirectional Communication · Hosting in Germany
With Mercury MPS, you manage and monitor your entire device portfolio across manufacturers within one solution, making printer fleet management effortless.
Request live demo
All manufacturers in one solution
Manufacturer-neutral and independent managed print service software
Printers, MFPs & Scanners
All devices combined in one solution
SaaS or Self-Hosting
Flexible licensing and installation options
Why traditional fleet management is no longer enough
- Incorrect orders & high inventory levels due to rigid "toner empty" thresholds
- High IT effort for drivers, updates, and security approvals
- Non-transparent costs & missing forecasts
- Mixed fleets & private MIBs only partially supported
What Mercury Managed Print Services Does Differently (and Better)
docuFORM MPS at a glance
Range Forecasting in Days
Day-precise calculation of the optimal toner replacement time.
Intelligent Order Bundling
Automatic consolidated orders – fewer deliveries & lower costs.
Central MIB Maintenance & Community Effect
Standard & private MIBs – automatic overnight updates.
Unidirectional Communication
No inbound communication, no open ports – maximum compliance.
Self-Sufficient Clients with Local Database
Local DB, seamless capture even during network outages.
Integration with the Patented GPC
Print workflow management cross-vendor and driverless – from capture to output.
Support for all leading printer manufacturers
Our Mercury Managed Print Services support all relevant printer and MFP manufacturers—from HP, Canon, Kyocera, and Ricoh to Epson, Brother, Lexmark, and many more. This allows you to integrate your existing printer fleet without restrictions. Companies benefit from a centrally controlled, vendor-independent MPS solution that reduces costs, optimizes processes, and reliably monitors the entire printing infrastructure.
SaaS, Self-Hosting, or On-Prem Installation at the End Customer
Whether in the cloud or locally, Mercury MPS adapts to your IT strategy. Securely hosted in the docuFORM data center in Mannheim, in your own data center, or at the end customer's site, our solution offers maximum data security and seamless integration into existing IT systems.
- No need for your own IT infrastructure
- Automatic Updates & Maintenance
- Maximum scalability
- REST-API Interface
- Purchase or rental models available
- Control over data & systems
- Integration into dealer infrastructure
- Interfaces Licensable
- Purchase or rental models available
- Local data storage & full control
- No internet connection required
- No external access required
- Administration by customer IT
Terms & Conditions
- Licensing per monitored device
- Licenses available through the convenient SAASA rental model
- Licenses also available as purchase versions plus maintenance
- No storage of personal printing data
- Free trial period available
All manufacturers in one solution
Monitoring
Keep an eye on all devices at all times and intervene immediately in the event of a fault to ensure that all devices remain available at all times.
contracts
Integrated contract management is used to assign printing systems to customer-specific contracts and prices.
order shop
Process consumables orders using the integrated order shop or connect your ERP system.
label printer
Data from Zebra and TSC label printers can also be captured.
Mercury MPS - The Intelligent Solution for Your Print Management
Maximum efficiency, minimum costs—with Mercury MPS, you can centrally control and monitor your entire printer fleet, regardless of vendor. From automated meter reading to demand-based supply of consumables, our Managed Print Services (MPS) system optimizes your printing infrastructure and reduces operating costs in the long term.
Mercury MPS is the right choice for businesses with a single printer up to large installations with several thousand devices.
Intelligent Consumption Optimization
Mercury MPS analyzes the actual usage of each printing system and calculates the perfect time to replace consumables. This data-driven OTT logic ensures that every toner cartridge is used with maximum efficiency—without safety reserves that cause storage costs or unnecessary orders.
Integrated Special Solutions
Cross-Vendor
Uniform system for monitoring, administration, and management of any printing and multifunction systems.
Statistics
Overview and evaluation of all alarm messages from the printing systems of one or more customers, sorted according to various criteria.
Interfaces
Advanced interfaces for programming and data exchange with other systems such as ERP or asset management.
Service Info
Our free app brings information about order status, shipping information, and technician visits directly to the displays of your customers' MFPs.
USB Printer Integration
Support for EpsonNet interface for EPSON ESC/P and HP SDS 2.0 - for printers connected via USB cable.
Document Scanner Integration
The capture and evaluation of information from document scanners is also integrated.
MPS Smartphone App
Device detection and print monitoring via smartphone app. Perfect for serverless environments with few devices. Also compatible with MacOS.
Coverage Rate Monitoring
Warnings when your coverage requirements are exceeded. Daily updated or historical values for individual devices and groups of customers, devices, or contracts.
Standard & Private MIBs
Standard and manufacturer-specific (private) MIBs enable comprehensive, detailed recording and evaluation of all relevant device data across manufacturer boundaries.
Good reasons to switch
Automated data collection without PC infrastructure
Der Mercury MPS Raspberry Pi-Client ist eine kompakte, eigenständige Linux-Appliance zur automatisierten Erfassung von Druckerzählerständen, Füllständen und Statusinformationen. Er arbeitet vollkommen autark und ist ideal für Standorte mit kleiner oder ganz ohne eigene IT-Infrastruktur.
Plug & Play: Insert SD card, connect to network, configure via web interface – done. No additional PC hardware or software required.
Cross-vendor monitoring via SNMP
The client detects devices from all manufacturers—Canon, Lexmark, Kyocera, HP, Sharp, Ricoh, Epson, and many more—via SNMP v1/v2c and v3. The integrated web interface enables complete management: define network areas, create SNMP profiles, monitor printers, and retrieve log files.
All captured data is processed on the Mercury MPS server – identical to the classic capture client.
Plug & Play
No additional PC hardware or software installation required. Insert SD card, connect to network, and configure via the web interface.
Offline-capable & fail-safe
Integrated database for seamless data collection even during Internet disruptions. Automatic synchronization after connection is restored.
Safety & durability
REST API with OAuth2, HTTPS with proprietary certificate management, enforced password change, secure Samba sharing (SMB2/3). Hardware optimizations protect the SD card.
SNMP v1/v2c & v3
Cross-vendor printer discovery with support for modern security standards – authentication and encryption via SNMP v3.
Easy deployment
Preconfiguration via a text file on the SD card (host name, proxy, certificates) – ideal for deploying multiple devices without on-site maintenance.
Web-based configuration
Complete management via an intuitive web interface directly in the browser – network areas, SNMP profiles, printer monitoring, and logs.
Printer monitoring from your pocket
The MPS app for smartphones greatly simplifies device monitoring. Even without knowledge of the network in which the printer(s) are located, printers can be found and added for monitoring with a single click. If necessary, the search can be customized in advanced mode.
Download now for free.
The app is available for free download from the App Store and Google Play. A Mercury MPS account is required to use it.
Track your printer supplies via app!
Efficient order management is crucial for smooth office operations. With the Service Info app, you can track orders and optimize the entire ordering process for printer consumables. The real-time order tracking feature, automatic notifications, and seamless integration with existing systems provide greater control and efficiency. Benefit from a user-friendly interface that enables IT departments, purchasers, and service providers to manage their resources effectively and avoid bottlenecks.
Maximize efficiency in your company with our app, which makes ordering and tracking printer consumables easy and transparent.
manufacturer platforms
Mercury MPS is certified for both HP SDS 2.0 and Kyocera KFS. Both solutions have been fully integrated with all functions. We are in talks with other manufacturers regarding the integration of their solutions.
Software Hosted in Germany
We offer hosting services in our own data center at our locations in Germany. Operation on our own servers or directly at the customer's premises is also possible. The “Software Hosted in Germany” seal of approval, which was awarded to us by the Federal Association of IT SMEs, stands for security and trust in German law.
Partnership & Security Certification
Mercury MPS has been certified by atruvia AG as compliant with security guidelines. Atruvia AG, formerly Fiducia & GAD IT AG until 2021, is the digitalization partner of the cooperative financial group and has been using the Mercury MPS, Global Printer Client and Follow'2'Print solutions for many years.
Interface to ERP systems
Mercury MPS has REST and XML/RPC interfaces that can be used to exchange data with other programs. Leading manufacturers already offer ready-made connections to their ERP solutions:
