Brother Germany and docuFORM agree to intensify cooperation in 2020

Enhanced app for professional Brother MFDs now available

Brother relies on docuFORM Mercury Fleet and service management throughout Europe since 2015

Logo Brother

Brother has been successfully using the Mercury Managed Print Services solution developed by docuFORM throughout Europe since 2015. Within the scope of this cooperation, technical know-how has already been exchanged intensively in order to be able to optimally integrate all Brother systems into the docuFORM MPS solution.

An embedded app has also already been developed for the professional Brother multifunction devices, with which the docuFORM pull-print functionality Follow“2“Print Follow"2"Print as well as the integration into the Mercury Global Printer Interface (GPI) has been carried out.

Authentication on the device is carried out via an RFID card (e.g. employee ID cards etc.) or by entering a user name and password or PIN. The use of this secure printing solution prevents users from picking up documents that were previously printed by others. Print jobs are only issued after users have authenticated themselves on one of the print devices. With a supplementary end-to-end-encryption, the solution fulfils all requirements of the GDPR.


Scan workflows and extended evaluation options available immediately

In modern everyday work life, scanning workflows and comprehensive statistical evaluations are increasingly demanded. Therefore docuFORM has equipped the already existing pure Follow "2 "Print App for Brother multifunction devices with the copy control function and with a comprehensive scan workflow.

The copy and scan workflow

For the central evaluation, all available cost centers are included in the existing MPS solution. Thereby output devices as well as groups of persons can be used for cost centers. A corresponding user import or alternatively an AD connection is also available


Fully integrated cloud printing functionality including AirPrint

In the holistic concept of the Mercury Suite, the AirPrint functionality developed by Apple is fully integrated into the existing cloud-based Follow"2"Print workflow. Users can transfer data directly from apps on their mobile phones (iOS and Android) to printing systems. No configuration of the mobile device or the printing system is required.

Apple AirPrint certified

In addition, the Mercury Server can also receive all Office formats via e-mail and process them in parallel via Follow"2"Print.


Service-App for Brother MFPs

In the course of 2020 docuFORM will provide a further app for multifunctional Brother printing systems, which offers the user the possibility to display all service or ordering information online on the device itself. Thereby Information paths are shortened when it is necessary to restore the availability of a device directly on site.

Function of the Service App for Multi Function Devices

This resulting overall optimization is a real win-win situation between manufacturer, IT service provider, end customer and docuFORM as MPS provider.

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